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| Gov’t workers granted 5-day special calamity leave |
The Civil
Service Commission (CSC) has issued a resolution granting a five-day
special emergency leave for government employees directly affected by
natural calamities or disasters.
“With the increasing risks brought about by climate change and
global warming, the Commission saw it necessary to offer assistance to
state workers affected by natural calamities in the form of special
leave. We hope that this would give affected employees respite and
ample time to recover,” said CSC Chair Francisco T. Duque III.
In CSC Resolution No. 1200289 issued on February 8, state
workers in officially-declared calamity areas may avail of the special
emergency leave for five straight working days or on staggered basis.
Said special leave is separate and will not be deducted from the
employee’s leave credits, and may be availed of within 30 days from the
first day of calamity declaration by proper government authorities.
A natural calamity or disaster may include “earthquakes,
flooding, volcanic eruption and landslide that have profound
environmental effect and/or human loss and frequently cause financial
loss”.
The policy covers state workers affected by typhoons Pedring, Quiel and Sendong in 2011, and other natural calamities such as landslides and flashfloods that occurred after the onslaught of typhoon Ondoy
in September 2009. It will be implemented retroactively, thus,
affected employees whose leave credits were previously deducted may
request these to be restored.
The leave may be used by employees stranded in affected areas,
for urgent repair and clean-up of damaged house, for recovery from
disease/illness, or for caring for immediate family members affected by
natural calamity.
The CSC policy orders heads of offices to take full
responsibility in granting special emergency leave and in verifying the
employee’s eligibility to avail of such. In doing so, heads of offices
may validate the place of residence of the affected employee based on
latest available records, or verify if the place of residence is
covered in the declaration of calamity area, among others. |
| Posted: February 24, 2012 |
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| Duque delivers State of CSC Address |
Civil Service
Commission (CSC) Chairman Francisco T. Duque III gave the State of the
CSC Address (SOCA) during the agency’s flag-raising ceremonies on
February 13 at the CSC Central Office, Quezon City.
In a groundbreaking move, Duque delivered the SOCA on live stream to
enable the CSC’s 16 regional offices to simultaneously hear the agency’s
accomplishments for 2011.
Foremost of these accomplishments is CSC topping the Awareness,
Availment and Satisfaction Ratings of Selected Government Agencies
survey conducted by Pulse Asia. In the said survey, the CSC got the
highest rating, with 98% of clients saying they were satisfied with the
services they availed from the agency. Pulse Asia interviewed clients
from client-heavy agencies – CSC, National Statistics Office (NSO),
Philippine Health Insurance Corporation (Philhealth), National Bureau
of Investigation (NBI), and Government Service Insurance System (GSIS) –
to ask how satisfied they were about the services they availed from
the said agencies in the past 12 months.
Likewise, the CSC garnered the Governance Trailblazer Seal in
the Performance Governance System (PGS) Revalida after being given the
highest rating of 9.03 over 10 by members of a multi-sector panel. The
revalida was required of CSC in order to pass Compliance, the second of
four phases in the PGS process. The CSC bested other agencies vying
for Compliance including the Department of Public Works and Highways,
Philippine Army and Philippine National Police.
The CSC also surpassed a number of its targets. It was able to
inspect 497 agencies under the Report Card Survey (RCS), exceeding its
target of 469 agencies. Under the Anti-Red Tape Act (ARTA), all
government offices must undergo the RCS to gauge the quality of
frontline service delivery and determine any hidden costs incurred by
clients when accessing government services, such as payment to fixers.
Moreover, the CSC surpassed its target to resolve at least 30%
of cases ripe for decision within 40 days. It resolved a total of 5,276
cases, with 3,459 (50.34%) of these resolved within 40 days.
The CSC’s net income was pegged at P32 million last year,
posting a 23% increase from the P26 million net income in 2010, which
again exceeded the target 20% increase in net income set by the agency.
Duque urged CSC officials and employees not to be satisfied
with the achievements of last year. “We should be inspired to maintain
our winning streak and pursue even greater goals,” he said.
HR interventions
Among the CSC’s accomplishments for 2011 are the opening of the
Civil Service Institute, envisioned to be the country’s primary
training facility for civil servants, and the grant of scholarships to
2,085 civil servants interested to pursue further studies.
The CSC monitored a total of 152 government agencies nationwide
under the ARTA Watch, where CSC officials conducted surprise visits to
agencies with frontline services to check their compliance with ARTA
provisions, including the posting of Citizen’s Charter and the “No Noon
Break” policy.
The CSC processed 202,757 examination applications last year,
posting an increase from the total 200,184 applications processed in
2010. Further, the CSC completed the initial phases of the CSC
Computerized Examination (COMEX), a project that will aim to automate
the administration of computerized career service examinations, from
application to release of test results.
This is the second SOCA that Duque gave since assuming the chairmanship post in February 2010. |
| Posted: February 24, 2012 |
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| CSC accepts applications for
May 27 career service written exams |
| The Civil Service
Commission (CSC) is now accepting applications for the Career Service
Professional and Sub-Professional written examinations to be conducted
on May 27, the first for this year. |
| Applications are
being accepted at CSC Regional and Field offices nationwide until April
12, 2012. However, the application period may be closed any time
before said date once the CSC Regional/Field Office has reached its
quota, the CSC warned. |
| The Career Service
Examinations (CSE) are general ability tests designed to measure
verbal, analytical, numerical, and clerical skills. Passing the CSE
entitles one to either a Professional or Sub-Professional eligibility
which, along with education, experience and training requirements, is
needed for permanent appointment to corresponding positions in the
government career service. |
| The CSE is open to
Filipino citizens, regardless of educational attainment, who are at
least 18 years old at the time of filing of application and who have
not taken the same level of examination in less than three months. For
instance, applicants for the May 27 examination must not have taken the
same level of examination from February 26 to May 26, 2012. However,
taking different levels of examination within the said period is
allowed. |
| Application requirements are as follows: 1. Properly accomplished Application Form (CS Form No. 100, Revised 2012 available at any CSC Regional/Field Office, or may be downloaded from the CSC website www.csc.gov.ph); |
| 2. Four pieces of
recently taken (not more than three months ago) I.D. pictures with the
following specifications: Passport-sized (4.5 cm x 3.5 cm); Colored
with white background; In standard close-up shot (from shoulder level
up with the head and face occupying at least 80% of the picture and
with the name tag positioned at approximately 1 inch or 2.54 cm below
the chin); In bare face (without eye glasses, or any accessory that may
cover facial features); Showing left and right ears; In full-face view
directly facing the camera with neutral facial expression and both
eyes open; and with handwritten (not computer-generated) name tag
showing the applicant’s signature over printed full name (first name,
middle initial, last name, and extension name, if any); |
| 3. Original and
photocopy of any of the following valid I.D. cards containing the
applicant’s name, clear picture, date of birth and signature, and the
issuing agency authorized officer’s name and signature: Driver’s
License, SSS ID, GSIS ID, PhilHealth ID, current Company/Office ID,
current School ID, Postal ID, BIR ID, Barangay ID, Voter’s ID, valid
Passport, or Police Clearance; and |
| 4. For applicants
without data on their date of birth in their valid ID, original and
photocopy of NSO-issued Birth Certificate, or Birth Certificate
authenticated/issued by the Local Civil Registrar. |
| Examination fee for both levels of the written CSE is P500. |
| The CSC stressed
that applicants should come in proper attire when filing their
application and, thus, should avoid wearing sleeveless shirt/blouse,
short pants, and/or slippers. |
| The CSC emphasized
further that it neither holds any review class nor publishes and
distributes any review material for the CSE. Also, the CSC does not
accredit and has never accredited any review center offering and
holding review classes to prospective Career Service examinees. |
| The list of examination centers and other details regarding the written CSE may be viewed from the CSC website at www.csc.gov.ph. |
| Exempted |
| The CSC said that
passers of the Bar and Professional Regulation Commission board
examinations need not apply for the CSE as they are automatically
granted civil service eligibility pursuant to Republic Act (RA) No.
1080. |
| Similarly, graduates
of bachelor’s degrees with Latin honors of Cum Laude, Magna Cum Laude
and Summa Cum Laude may opt not to apply for the CSE as they are
entitled to the grant of the Honor Graduate Eligibility pursuant to
Presidential Decree (PD) No. 907. |
| The CSC added that
graduates of bachelor’s degrees with major/specialization in identified
science fields may qualify for the grant of the Scientific and
Technological (S&T) Specialist Eligibility under PD No. 997 on the
condition that they have gained at least three years of science
research/teaching experience, or have earned a master’s or a doctorate
degree in identified science fields. They may opt to avail of the
S&T Eligibility, if qualified, instead of taking the CSE. |
| Posted: February 10, 2012 |
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| 2012 Civil Service written examinations calendar out |
| Individuals
interested in public service can prepare for government exams this
early, as the Civil Service Commission (CSC) recently released the
calendar of civil service examinations for 2012. |
| The Career Service
Examination-Paper and Pencil Test (CSE-PPT), both for Professional and
Sub-Professional levels, will be conducted on May 27 and October 21
this year. Passing the CSE entitles one to either a Professional or
Sub-Professional eligibility which, along with education, experience
and training requirements, is needed for permanent appointment to
corresponding positions in the government career service. |
| The CSE-PPT is open
to Filipino citizens, regardless of educational attainment, who are at
least 18 years old at the time of filing of application, and who have
not taken the same level of examination within three months from the
exam date. For instance, applicants for the May 27 examination must not
take the same level of examination from February 26 to May 26, 2012.
However, taking different levels of examination within the said period
is allowed. |
| Applications for the
May 27 CSE-PPT may be filed until April 12 at any CSC Regional or
Field Office. However, the application period may be closed at any time
before said date once the CSC Regional/Field Office has reached its
quota, the CSC warned. |
| Other examinations
to be administered for the year include the Foreign Service Officer
Examination (FSOE) Qualifying Test on February 19; the Local
Scholarship Program (LSP) Written Examination and the Penology Officer
Examination (POE) both to be held on August 12. |
| The FSOE Qualifying
Test will be conducted in collaboration with the Department of Foreign
Affairs (DFA) in select testing centers across the country. Application
period for the FSOE Qualifying Test ended last January 13 at the DFA
Head Office, Pasay City; and last January 16 at DFA regional offices. |
| The LSP offers a one-year scholarship opportunity to qualified government employees to pursue master’s/doctorate degrees. |
| The POE results in
the conferment of the Penology Officer Eligibility considered
appropriate for second level ranks in the jail and penology, and
functionally related services, except ranks under the Philippine
National Police. |
| The CSC advises interested applicants of the said government examinations to visit the CSC website at www.csc.gov.ph regularly for admission qualifications, application period, requirements, procedure, and other related information. |
| Posted: February 7, 2012 |
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| Masbate, Rizal locals top civil service exam |
| Edgardo P. Almonte
from Aroroy, Masbate and Kathlene Luz F. Bugarin from Cardona, Rizal
obtained the highest scores in the career service written examinations
held last October 16, the Civil Service Commission (CSC) reported. A
total of 10,866 out of 94,251 examinees or 11.53 percent passed the
career service examinations. |
| Almonte garnered a
rating of 88.23 for the Professional test while Bugarin topped the
Subprofessional test with an 87.34 rating. |
| Completing the list
of Top 10 passers for the Professional level are Justine Lara A.
Millare (National Capital Region), 87.74; Katrina Mae C. Santos (NCR),
87.72; Alyzia Andrea E. Adorna (NCR), 87.68; Kitz Kevin R. Saberon
(Central Visayas), 87.66; Kim Arveen M. Patria (NCR), 87.62; Elmer C.
Peramo (Southern Tagalog), 87.57; Yvanne Paolo B. Yutuc (S. Tagalog),
87.53; Eumir Alexis R. Angeles (NCR), 87.51; and Oilegor Cash P. Apili
(Ilocos Region), 87.45. |
| For the
Subprofessional test, Michael M. De Leon (Central Luzon), 87.26; Justin
Alick M. Cordova (Western Visayas), 87.06; Joseph Czar D. Delson II
(Cordillera Administrative Region), 86.59; Yvette I. Rabuco (W.
Visayas), 86.25; Julie Rose T. Opada (C. Visayas), 86.21; Donna Estrella
P. Monreal (Ilocos Region), 86.18; Anna Dominique M. Obligar (NCR),
86.14; Liezl D. Fabro (S. Tagalog), 86.09; and Kissha H. Albajera (S.
Tagalog), 86.05. |
| One who passes the
career service examination earns a Career Service Eligibility which is
one of the basic requirements for permanent appointment to first and
second level positions in government not covered by Bar, Board and
special laws, the CSC explained. |
| The Commission
advised passers to coordinate with the CSC Regional Office concerned on
the requirements and procedure to claim the Certificate of Eligibility
(COE). Meanwhile, those who failed the test may secure a copy of the
Report of Rating through the CSC website at www.csc.gov.ph. |
| The complete list of
passers of the October 16, 2011 Career Service Professional and
Subprofessional written examinations may also be accessed from the CSC
website. |
| By region |
| In terms of regional
performance, NCR got the highest passing rate for the Professional
level at 17.97 percent or 2,113 out of 11,758 examinees, and for the
Subprofessional level at 15.45 percent or 518 out of 3,352 examinees. |
| Other regions of the
country with notable passing rate for the Professional level include
Central Visayas (15.06%), Central Luzon (13.39%), Western Visayas
(12.26%), CAR (12.08%), and Southern Tagalog (11.87%). For the
Subprofessional level, Cagayan (13.53%), Davao Peninsula (13.24%),
Central Luzon (12.70%), Central Visayas (12.52%) and CAR (12.17%). |
| Profile of passers |
| A career in public
service remains an attractive option for Filipinos as almost 75% of the
passers have cited entrance to government service as their reason for
taking the career service examinations. |
| Statistics further
reveal that, among the number of Professional test passers, 4,735 or
52.31 percent were unemployed. In the Subprofessional level, 1,023
passers or 56.36 percent were out of work. |
| Some 2,649 passers
came from the private sector, 1,791 from government and 100 from
non-government organizations. Those self-employed numbered 410. |
| Female passers at
6,641 covering both examination levels outnumbered by 58.08 percent the
male passers, which totaled 4,201. The passers were relatively young,
with those in the age bracket 18-24 years old numbering most at 7,455,
followed by those in the 25-31 age bracket at 2,441. |
| The new Professional
and Subprofessional eligibles consider themselves most qualified in
the occupational areas of human resource, social science and welfare
service, and general administrative service. Other key occupational
services preferred include general administrative service, financial
service, math, physical and biological science service, tourism and
industry service, executive service, foreign relations service, and art
and information service. |
| Posted: January 11, 2012 |
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| CSC chief highlights better public service for 2012 |
| As 2011 drew to a
close, Civil Service Commission (CSC) Chair Francisco T. Duque III
greeted all state workers a happy New Year and urged them to serve with
renewed passion for public service. |
| “I would like to
wish everyone a fruitful New Year and to take this opportunity to thank
you for your continuous service,” Duque said, adding, “As state
workers, this is a good time to reflect on what we could have
accomplished, what we could have done better, and how we can go a notch
higher in our goal to provide quality public service.” |
| Duque said that the
year 2011 saw the CSC leading the bureaucracy in providing excellent
frontline services. Recently, the agency ranked highest in a
client satisfaction survey conducted by Pulse Asia. |
| In the survey
entitled “Awareness, Availment and Satisfaction Ratings of Selected
Government Agencies”, the CSC achieved the highest rating, with 98% of
clients saying they were satisfied with the services they availed from
the agency. The survey covered the period October 24 to November 17. |
| Pulse Asia
interviewed clients from the CSC and other client-heavy agencies – the
National Statistics Office (NSO), Philippine Health Insurance
Corporation (Philhealth), National Bureau of Investigation (NBI) and
Government Service Insurance System (GSIS). The clients were asked how
satisfied or dissatisfied they were about the services they availed from
the said agencies in the past 12 months. |
| Philhealth ranked second, followed by NSO, NBI and GSIS. |
| “We have shown that
we can walk the talk, and this achievement has made us even more
determined to assist other agencies in improving their services,” Duque
said. |
| He added that the
CSC is working on programs and services for 2012 that are geared to
addressing more effectively and efficiently the needs of clients. These
include the pilot run of the Contact Center ng Bayan, a
government-run call center that will interconnect the helplines of
various agencies and provide the public a single number to call to
obtain information and assistance on government programs and services,
to report irregularities, or to give feedback. |
| Posted: January 5, 2012 |
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| CSC tops Pulse Asia client satisfaction survey |
| The Civil Service
Commission (CSC) got the top score in the Awareness, Availment and
Satisfaction Ratings of Selected Government Agencies survey conducted
recently by Pulse Asia Survey. |
| The CSC got the
highest rating, with 98% of clients saying they were satisfied with the
services they availed from the agency. The survey covered the period
October 24 to November 17. |
| Pulse Asia
interviewed clients from client-heavy agencies, the CSC, National
Statistics Office (NSO), Philippine Health Insurance Corporation
(Philhealth), National Bureau of Investigation (NBI), and Government
Service Insurance System (GSIS) to ask how satisfied they were about
the services they availed from the said agencies in the past 12 months. |
| Philhealth came second, followed by NSO, NBI and GSIS. |
| CSC Chair Francisco
T. Duque III thanked Commission officials and employees for their
dedicated service to the public. “This is an affirmation of the hard
work that we have been doing to bring fast, efficient, courteous and
honest service to the public.” |
| With the CSC getting
the Governance Trailblazer Seal in the latest Performance Governance
System (PGS) revalida, Chair Duque also hopes that the CSC will
continue its winning streak. |
| “The difficult part
is not getting this achievement but sustaining it. I hope that we will
not rest on our laurels and that we continue looking for ways to
improve our services to our clients,” Duque added. |
| Posted: January 5, 2012 |
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| CSC chief issues Christmas reminders for public servants |
| The Civil Service
Commission (CSC) reminded government agencies to ensure uninterrupted
service to the public amid the conduct of Christmas office parties and
year-end planning activities. |
| CSC Chair Francisco
T. Duque III said that civil servants are not precluded from
celebrating the holiday season, provided that frontline service areas
provide continuous service and are not left unmanned. |
| “Heads of offices
are responsible for implementing appropriate strategies, such as
shifting schedules or employing skeletal workforce, to ensure that the
public is served within the prescribed government working hours and
even during lunch break,” said Duque. |
| “Similarly, communication lines should be kept open and there must always be someone to answer calls,” he added. |
| The CSC chief also
reminded civil servants not to accept gifts in exchange for performing
their duties, especially from clients, suppliers and contractors with
whom they are facilitating business. |
| “Gifts may be
construed as a bribe or reward in exchange for a favor or better
treatment. Serving the public is our duty and we must give the best
possible service without expecting anything in return,” Duque said. |
| He cited Republic
Act No. 6713, or the Code of Conduct and Ethical Standards for Public
Officials and Employees, that prohibits civil servants from soliciting
or accepting gifts, favors, loans or anything of monetary value in the
course of their official duties. |
| The said violation is classified as a grave offense punishable by dismissal from the service on the first offense. |
| Under the law, a
gift is deemed proper or improper depending on the value of the gift,
the relationship between the giver and the receiver, and the intent.
Something of monetary value is “one which is evidently or manifestly
excessive by its very nature”. |
| Gifts exempted from
the prohibition are those from family members given without expectation
of pecuniary benefit; those coming from persons with no regular,
pending or expected transactions with the government office where the
receiver belongs; those from private organizations given with
humanitarian and altruistic intent; and those donated by one government
entity to another. |
| Posted: January 5, 2012 |
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